Service call means that technician comes over to your place for the diagnostics and estimate.

It depends. If technician wasn't able to find the problem and just left, you don't have to pay If technician didn't even open the applince, but gave you the quote, you will have to pay the service call fee. Our technicians have many years of experience and in some cases (for example, when your appliance is making loud noice, or if there is an error code) they don't need to disassemble your appliance to determine the issue If you have plumbing or electricity issues (which requires different type of licence), our technician won't be able to help you and will reffer you to the plumber or electirician. This means that he found the problem, and you still will have to pay the service call fee

Yes. For the property managers with multiple appliances we have specials. Please, call our office to discuss your options

Our technicians carry common parts, and most of the problems could be fixed right away. However, sometimes they will need to order some parts, or get them from our part manager. This can take from several hours to several days. If we order the part, it usually take 7-10 days to get it delivered.

We prefer cash, but we accept all other types of payment like credit cards, except checks

We offer competitive prices across the GTA. Our service call fee starts at $90, and it will be waived if you proceed with the repair

Sure, we can. In this case we will charge only for the labor. However, we will not give you any warranty on the part If it turns out that you got the wrong part, we will either install our own part or will charge you for the service call, if you refuse to do the repair.

It depends on the problem. If you're facing a common problem that requires common part, our technician will be able to fix it on spot. However, in some cases, like when your refrigerator requires freon, we will need a second visit. Sometimes we need to order the part, if it is something not common, like a control board. Technician can't carry all the parts for all kind of appliances, that's why sometimes they will need a second visit.

You may call any number listed on the website, or request a call back. You may Email us. Please be prepared to provide us with your address and the time of your initial appointment.